Shipping policy
1. Processing Time
- Orders are processed within 1–3 business days, excluding weekends and holidays.
- Once processed, tracking details will be sent via SMS or email.
2. Shipping Time
- Standard Delivery: 5–7 business days after processing.
- Rush Orders: Same-day or 1–2-day delivery, depending on your location, for an additional fee of 1,000 PHP.
3. Shipping Fees
- Standard Shipping: Calculated at checkout.
- Cash on Delivery (COD): Additional 5% fee applies.
4. Shipping Areas
- We ship nationwide within the Philippines.
- For locations outside our service area, please contact us to explore shipping options.
5. Lost or Damaged Items
- If your order arrives damaged or is missing, please notify us within 48 hours of delivery to initiate a claim.
- Ensure tracking details are received and monitored to prevent additional fees due to tracking issues.