Shipping policy

1. Processing Time

  • Orders are processed within 1–3 business days, excluding weekends and holidays.
  • Once processed, tracking details will be sent via SMS or email.

2. Shipping Time

  • Standard Delivery: 5–7 business days after processing.
  • Rush Orders: Same-day or 1–2-day delivery, depending on your location, for an additional fee of 1,000 PHP.

3. Shipping Fees

  • Standard Shipping: Calculated at checkout.
  • Cash on Delivery (COD): Additional 5% fee applies.

4. Shipping Areas

  • We ship nationwide within the Philippines.
  • For locations outside our service area, please contact us to explore shipping options.

5. Lost or Damaged Items

  • If your order arrives damaged or is missing, please notify us within 48 hours of delivery to initiate a claim.
  • Ensure tracking details are received and monitored to prevent additional fees due to tracking issues.